Saturday, January 31, 2009

New at Patagonia.com: Live Chat

Perhaps taking a cue from other internet retailers (like Backcountry.com), Patagonia.com has added a live chat feature with a Patagonia service operator. Stay on a product page long enough and you'll be invited to ask questions about products or service. No word yet as to whether or not customers are being asked if they would like fries with their Stretch Element Jacket.

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